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Terms & Conditions & Privacy policy

Tabernus Peram Ltd T/A The boot-bag group Terms & Conditions

 

  • We take payment via Paypal Merchant Services ( We don’t see or store your card’s details )
  • We aim to despatch next day if you order by 3PM GMT
  • We ship using DHL or Fed-Ex in the UK. UK delivery is typically 48-72hrs from order.
  • We Ship with DHL Express & others globally and delivery is 3-7 days
  • You can call us on (0) 44 1865 693063 or email us liza@boot-bag.com if you wish to return an item or have any questions.
  • We are a UK limited company Tabernus Peram Ltd T/A The Boot-bag Group. 
  • Our registered office is Chandos House,School Lane,Buckingham Bucks MK18 1HD
  • Registered Company Number 8181606
  • We are VAT registered our number is GB 219 2449 06

 We are bound by the Consumer Contracts Legislation as a UK company our terms and conditions are set out below :  

Terms & Conditions

Tabernus Peram Ltd Trading as the boot-bag group is an online UK mail order business and complies with all UK consumer law, including the UK consumer contracts legislation enacted in June 2014. This means you are safe if you shop with us.    All products purchased in the UK are shipped using DHL on a next day signed for service in the UK. We despatch the day after order if the order is received before 3pm GMT or at a weekend.   For Overseas delivers we typically use DHL /  UPS / Fed-Ex delivery is typically 3-7 days but can be up to 14 days from order, if you require your goods quickly please make us aware prior to ordering.  

Warranty & Faults

Warranty covers faults that develop within the first 12 months of use. Warranties cover manufacturing faults but not damage caused by wear and tear. Please email Liza@boot-bag.com if you experience any issues with your boot-bag or any other product purchased via this website. We operate a no quibble 14 day return policy from the date goods are received, if you purchase an item via our websites and return it to us unused and it is deemed not have been diminished, we will refund in less the postage costs. Outside this period we deem the goods to have been accepted.During the 14 day period, the buyer must treat the product and its packaging with care. They will only unpack or use the product to the extent necessary for the purpose of evaluating the nature, characteristics and efficacy of the product. The starting point is that the buyer can only handle and inspect the product in the same way that he would be allowed in a store.  

Return Postage

We only refund postage on goods that are faulty, deemed to be in warranty by the manufacturer or if we send out the wrong item. If you change your mind about a product after receiving it, we will be happy to exchange or refund it within in 14 days of receipt. You as the buyer are responsible for the return postage costs. Once received we will refund, the cost of the goods back to your original payment method, less the postage costs. We will also charge a £6.95 check and re box fee. If you are going to return an item please contact us first to request a returns number so when received we know who the goods are from. Please call us on 01865 693 063 or email Liza@boot-bag.com to get a returns number and the returns address.  

Product prices

Prices do include VAT Tabernus Peram Ltd is VAT Registered.  

Secure Payment

The payment form on this website is used to submit your details to Sage Pay who process the transaction we do not store or get to see your payment details. Any information that is transmitted to Sage Pay is used solely for the purpose of completing your purchase. We will charge your card on receipt of order.  

Privacy Policy

When you browse boot-bag group websites ( boot-bag,com, revo-rack.com carluggagerack.co.uk, carbootracks.co.uk, boot-rack.co.uk, carbicylerack.co.uk, autogepacktrager.com, porte-bagage.com, trunkluggagerack.com, hatch-bag.com ski-rack.co.uk & carroofbox.co.uk ) certain anonymous information about your visit is automatically logged. This may include information about the type of browser you are using the server name and or IP address through which you access the internet, the date and time you accessed a website. This information is not personally identifiable.  

Wesite Usage

Tabernus Peram Ltd cannot take any responsibility for any damages, compensatory, indirect, consequential or direct data loss, profit, property loss or damage and third party claims implied or otherwise when using any of the websites listed in the full privacy policy below.

Information Inaccuracy

Our group websites are regularly updated by information provided to us by our suppliers. We put every effort into updating website information, product descriptions,prices,photos and other information using manufacturer's catalogues prices sheets and websites. Though we try to ensure all information and images are correct, occasionally it is not correct. Because some of the information we use comes from our suppliers, we cannot be held responsible for website errors are these are genuine mistakes. If you purchase any products from us based on wrong information we will replace or refund the product as long as it is unused and undiminished. While every effort is made to ensure that accurate pricing and descriptions are maintained we reserve the right to decline orders if they are based on inaccurate information by either party. All website content including photographs belongs to Tabernus Peram Ltd and may not be copied without the express permission of Tabernus Peram Ltd  

 

 

Privacy Policy 

www.boot-bag.co.uk (the "Site") is owned and operated by Tabernus Peram Ltd.

Tabernus Peram Ltd is the data controller and can be contacted at:


antony@boot-bag.co.uk
01865 693063
Chandos House School Lane Buckingham MK1 1HD

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected; and
  4. The rights of Site users.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent
By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy.

Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal basis to collect and process the personal data of users in the EU:

  1. Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the the personal data necessary to perform a contract the consequences are as follows: No sale.

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

  1. Name, address, email, phone number.

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

  1. Fulfilling Sales.

Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect our legal rights; and
  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data
Secure website (HHTPS) behind a firewall

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Your Rights as a User
Under the GDPR, you have the following rights:

  1. Right to be informed;
  2. Right of access;
  3. Right to rectification;
  4. Right to erasure;
  5. Right to restrict processing;
  6. Right to data portability; and
  7. Right to object.

Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:

Antony Dixon
Antony@boot-bag.com
01865 693063
Chandos House School Lane Buckingham MK1 1HD

Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner's Office in the UK.

Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Antony Dixon, at:

Antony@boot-bag.com
01865 693063
Chandos House School Lane Buckingham MK1 1HD

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